Privacy Policy

Overview

Fezer (“the app”, “we”, “our”, or “us”) is a personal day planner, time tracker, and goal tracker. This policy covers the iPhone and iPad app, the Android app, and this website. By using Fezer you agree to it.

Your plans stay on your device

Everything you create in Fezer (areas, plans, steps, schedule blocks, checkpoints, time tracking history, notes, vision boards, and attachments) is stored in the app’s private storage on your device. We do not run a Fezer account, and we do not keep a copy of your planner on a server of ours. The app never uploads your titles, notes, photos, files, or the times you planned or tracked.

If you use your device’s own backup - iCloud Backup or a computer backup on iPhone and iPad - your Fezer data may be included like any other app. Those backups are managed by Apple under Apple’s privacy policy. We cannot open them. The Android app opts out of Google’s Auto Backup, so a factory reset or a new phone does not restore your planner.

What leaves the device

The planner itself works without a network. A small amount of technical information is sent so we can see whether the app is healthy and which parts people actually use. It is not a profile of you, and it is not your day.

Who processes this

Product analytics, crash reports, and session recordings are processed by PostHog on our behalf, in the United States, on both the iPhone and Android apps. We configure PostHog so it does not build a named profile of you. PostHog’s own practices are described in their privacy policy.

The Android app also includes Google Analytics for Firebase. That SDK records sessions and screen views so we can see where Android installs come from and whether they stick. It uses an app-instance identifier. Where Google Play Services supplies one, it may also read the advertising ID, which is how install campaigns are attributed. Fezer does not show ads. Firebase’s practices are described in Google’s privacy policy. iPhone and iPad do not include Firebase.

We do not sell this information. We do not use it to advertise other products to you. We do not share it with data brokers, ad networks, or other apps so they can track you. If the law requires us to disclose something, or if Fezer is sold as a business, the information may move with it under this policy.

Fezer Plus and the app stores

Fezer Plus is sold by the store you installed the app from, never by us. On iPhone and iPad that is Apple; on Android it is Google Play. The store charges your account, keeps the receipt, and decides whether the subscription is active. We do not receive your card number, billing address, or store receipt. Entitlement reaches the app through StoreKit on Apple devices and Google Play Billing on Android, and is held on the device. We may record that a paywall was shown, and that a purchase or restore happened and which plan, as described above.

Apple’s handling of the purchase is covered by Apple’s privacy policy and Google’s by Google’s privacy policy. Because there is no Fezer account, we hold nothing that identifies you as a subscriber.

Managing or cancelling a subscription is done where you bought it: in your Apple Account settings, or from Manage Fezer Plus inside the app, which opens Apple’s subscription sheet; or in your Google Play subscriptions on Android.

Device permissions

Apple diagnostics

Separate from Fezer’s own analytics: if you have opted in to share analytics with app developers in iOS Settings, Apple may provide us with aggregated crash and usage statistics. That sharing is controlled by you and governed by Apple’s privacy policy.

Deleting your data

Delete any item inside the app at any time. Deleting Fezer from the device permanently removes the planner data stored there, and stops further analytics from that install.

Because there is no account, we cannot look you up by name. If you want us to delete analytics we already hold, write to hello@fezer.app from the device if you can, and tell us roughly when you installed. We will delete what we can identify.

Children

Fezer is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has used Fezer in a way that sent us analytics, write to us and we will delete what we can find. There are no ads.

People in the EEA and UK

We process the technical information above to run and improve Fezer (legitimate interests), and to provide a subscription you buy through Apple or Google Play (a contract with that store, not with a Fezer account). You can ask us for access, correction, or deletion of the analytics we hold, or object to that processing, at hello@fezer.app. You may also complain to your local data protection authority.

This website

Optional feedback and beta-access forms send us what you type (feedback, name, email, an optional image). We use that only to improve Fezer or reply. Our host may keep ordinary server logs (IP address, browser, time) to run and secure the site.

The website uses Google Analytics to understand which pages are read. That is separate from the app. We do not sell website form submissions or use them for advertising.

Changes

If these practices change (for example if a future version adds optional sync), we will update this page first and change the date above.

Questions

Write to hello@fezer.app.